Birmingham, Alabama

Survivor Resource Guide

You deserve safety, support, and choices.

You can ask for help while staying, leaving or rebuilding. Start with one resource that meets your needs.


THE SATIVA STRONG PROJECT


Start Here: Help at a Glance

Use a safer phone/device if your calls, accounts or location may be monitored

Immediate Danger

DV Shelter / Safety Planning 

Alabama DV Hotline 

National DV Hotline

Mental Health Crisis

Legal Help/ PFA

Sexual Assault Support

Food, Rent, Utilities, Rides

Teen Dating-Abuse Support

911

24/7: 205-322-4878; office: 205-322-9922

800-650-6522 | 24/7 | 

800-799-7233 | text START to 88788 | the hotline.org

call/text 988 | 988lifeline.org

866-456-4995 | Spanish 888-835-3505

24/7 Rape Response: 205-323-7273; Crisis Line: 205-323-7777

211 or 888-421-1266 | text ZIP to 898-211

866-331-9474 | text LOVEIS to 22522 | loveisrespect.org

Find what you need

Pages


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DOMESTIC VIOLENCE SHELTERS

Jefferson County and nearby service areas | Call for confidential shelter access 

YWCA Central Alabama - Domestic Violence Services

24/7: 205-322-4878; office: 205-322-9922

Address / access: Public office: 309 23rd Street North, Birmingham, AL 35203. Emergency shelter location confidential.

Services: DV shelter access, safety planning and survivor support; call about current advocacy, counseling and housing options.

Eligibility: DV survivors in Jefferson, Blount and St. Clair counties and their children; ask about individualized intake and accommodations.

Before you go: Public office is not the confidential shelter. Call the crisis line for intake/directions

One Place Birmingham

205-453-7261

Address / access: 3613 6th Avenue South, Birmingham, AL 35222.

Services: Coordinated DV/sexual-violence advocacy, court/PFA help, counseling connections and practical support with housing, documents, jobs, childcare and transportation.

Eligibility: Survivors in Greater Birmingham/Jefferson County; free services, walk-ins and appointments. Assistance depends on needs and availability.

Before you go: Not a 24/7 service. Published Friday hours differ between pages; call ahead. Give a safe callback time and say whether voicemail/text is safe.

What to ask at intake 

Is a bed available today?

Is transportation available?

Can my children come?

Can I get advocacy without entering the shelter?

What about  disability access, interpretation, service animals and companion pets?

Tell staff how to contact you safely


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LEGAL PROTECTION & FAMILY LAW

Share urgent hearing dates, existing parenting orders and safe contact details with intake 

Legal Services Alabama - Birmingham Office

Intake: 866-456-4995; Spanish: 888-835-3505; local: 205-328-3540

Address / access: 1820 Seventh Avenue North, Birmingham, AL 35203

Services: Free civil legal help with PFA, abuse-related divorce, custody/child support, housing and benefits.

Eligibility: Subject to legal-aid income/program rules, case assessment and capacity; call intake to determine eligibility.

Before you go: Intake Monday-Friday, 8:30am-4:30pm. Call before visiting; disclose hearing deadlines and a safe callback number.

Alabama State Bar - Lawyer Referral Service

800-392-5660

Address / access: 415 Dexter Avenue, Montgomery, AL 36104; statewide phone referral.

Services: Connects callers with a private lawyer for family law, housing and other legal matters.

Eligibility: Open to people seeking an attorney. Fees apply: participating lawyers offer an initial 30-minute consultation for no more than $50; later fees are negotiated.

Alabama Courts - Protection From Abuse Forms

For case guidance: LSA 866-456-4995

Address / access: Online forms; file through the appropriate county circuit court.

Services: Official C-02 Protection From Abuse petition and related hearing forms. An advocate or attorney can help with safety, filing, hearings and service.

Eligibility: Eligibility depends on the facts and Alabama law; obtaining a form does not establish eligibility or guarantee an order.

Before you go: Tell an advocate about urgent danger, children, safe contact information and existing orders. Court clerks provide procedural help, not legal advice.


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POLICE, COURTS & VICTIM SERVICES

County/jurisdiction determines the appropriate court a prosecutor. These offices are not independent confidential advocates

Birmingham Police

Non-emergency: 205-328-9311

Address / access: 1710 1st Avenue North, Birmingham, AL 35203

Services: Reporting/navigation for local incidents; ask about victim services, report copies and available safety assistance.

Eligibility: People needing police/victim-service assistance in the jurisdiction. Call 911 for immediate danger.

Before you go: Online forms may not be monitored after hours. Police-linked services have different confidentiality rules from independent DV advocates.

Jefferson County DA - Victim Assistance

Birmingham: 205-325-5252; victim assistance: 205-325-5008

Address / access: 801 Richard Arrington Jr. Boulevard North, Birmingham, Alabama

Services: Criminal-case information, victim-rights support and referrals; ask about court accompaniment, restitution and compensation applications.

Eligibility: Crime victims connected to cases in the relevant jurisdiction; services and confidentiality differ from independent DV advocacy.

Before you go: Call to confirm the assigned victim-service officer and case jurisdiction. DA staff do not act as your personal family-law attorney.

Alabama Crime Victims Compensation Commission

800-541-9388

Address / access: 5845 Carmichael Road, Montgomery, AL 36117-2329; statewide applications.

Services: Financial assistance for eligible crime-related losses. Ask about medical care, counseling, lost income and other covered expenses.

Eligibility: Eligibility, deadlines, reporting requirements, exceptions and other payment sources matter. Apply promptly with a victim advocate; approval is not automatic.

Before you go: Compensation is different from emergency rent assistance or restitution. Ask the agency about exceptions if a crime was reported late.


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SEXUAL ASSAULT & MENTAL HEALTH

For urgent injury or breathing problems, call 911 or seek emergency care. For forensic care options, call the local sexual assault service promptly.

Crisis Center, Inc, - Rape Response / SANE

24/7 Rape Response: 205-323-7273; crisis line: 205-323-7777

Address / access: Birmingham; call for current exam site and appointment/intake directions.

Services: Sexual-assault crisis support, forensic nurse exams, advocacy and counseling connections; LGBTQ+ survivor counseling is listed.

Eligibility: Sexual-assault survivors and supporters; ask about exam timing, ages, costs and confidentiality exceptions.

Before you go: This guide follows the provider's labels; some city listings reverse the crisis and rape-response numbers.

Craig Crisis Care Center (JBS)

205-263-1701

Address / access: 401 Beacon Parkway West, Birmingham, AL 35209

Services: 24/7 mental-health/substance-use crisis assessment, stabilization and referrals.

Eligibility: People in a behavioral-health crisis; regional provider for Jefferson, Shelby and surrounding counties. Call about age-specific services.

Before you go: A behavioral-health crisis center is not a confidential DV shelter. For immediate DV safety use the local DV crisis line.

RAINN - National Sexual Assault Hotline

800-656-4673 (HOPE)

Address / access: Telephone and online support nationwide.

Services: Confidential support and connections to local sexual-assault services.

Eligibility: Survivors and people supporting them; available regardless of when the assault occurred.


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CHILDREN, FAMILIES & PUBLIC BENEFITS

Child welfare, SNAP/TANF and child support are different DHR programs. Ask for the correct division.

Jefferson County DHR

Child welfare: 205-423-4500; child-abuse hotline: 205-423-4850; SNAP: 205-423-4200

Address / access: 2001 12th Avenue North, Birmingham, AL 35234

Services: SNAP/food assistance, TANF/JOBS, child-support services, child welfare and adult protective services.

Eligibility: County residents; financial programs have income/household rules. Call the correct division; protective-services reports are different from benefit applications.

Before you go: Government agency, not a confidential DV advocate. Ask about confidentiality, safe mail/callbacks and documentation; use 911 for immediate danger.

Prescott House - Child Advocacy Center

205-930-3622

Address / access: 1730 14th Avenue South, Birmingham, AL 35205

Services: Child-focused advocacy and coordinated abuse response; ask about forensic interviews, therapy and medical referrals.

Eligibility: Children affected by abuse/trauma; coordinated referrals may involve DHR, courts or law enforcement.

Before you go: A child advocacy center is not an emergency shelter or custody decision-maker. Do not repeatedly question a child about abuse; let trained professionals guide next steps.


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HOUSING RESOURCES

Confidential DV shelter is listed on page 3. General housing programs may have waitlists.

First Light Shelter

205-323-4277

Address / access: 2230 Fourth Avenue North, Birmingham, AL 35203

Services: Emergency shelter and housing support; ask about intake and services for your household.

Eligibility: People needing shelter who meet program rules; call about household composition, children and current space.

Before you go: General homelessness resource; coordinate DV-specific security needs with a DV advocate.

211 Connects Alabama

211 or 888-421-1266; text ZIP code to 898-211

Address / access: Statewide phone/text/online resource navigation.

Services: Free referrals for housing, food, rent, utilities, transportation, childcare, health care and local assistance.

Eligibility: Anyone in Alabama seeking resources. Individual programs have separate rules and funding limits.

Before you go: Phone navigation is available 24/7. A referral does not guarantee funding, a bed or transportation.

Make the next call concrete

Ask:

Where do I apply?

Which documents can I replace later?

Is the waitlist open?

Is there rapid-rehousing or eviction prevention assistance?

Can my household stay together?

A legal-aid advocate can explain survivor protections for qualifying housing.


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FOOD, UTILITIES & FAMILIY NUTRITION

For SNAP/TANF use you county DHR contacts on page 7. For current rent/utility funds call 211.

Community Food Bank of Central Alabama

205-942-8911

Address / access: 4336 Turin Drive, Bessemer, AL 35020

Services: Connects households with partner food pantries and regional hunger-relief programs.

Eligibility: People in the food bank's service region; each partner pantry or nutrition program has its own eligibility and schedule.

Before you go: Ask for the nearest open distribution site; a warehouse/office address is not a promise of walk-in groceries.

Feeding Alabama - Statewide Food Finder

334-209-5053; immediate local referrals: 211

Address / access: Statewide online food finder; administrative mailing address: P.O. Box 8025, Mobile, AL 36689.

Services: Locates food-bank partners, nearby food pantries and food-assistance pathways.

Eligibility: Anyone looking for food. Pantry eligibility, documents, distribution times and service boundaries vary.

Before you go: Search by your current safe location; do not travel to a warehouse expecting walk-in groceries.

Alabama WIC - Nutrition for Families

888-942-4673

Address / access: Call for the nearest county health-department WIC clinic.

Services: Supplemental nutrition, breastfeeding support, nutrition education and health referrals.

Eligibility: Pregnant, postpartum or breastfeeding applicants, infants and children under five who meet residency, income and nutrition-risk requirements.

Before you go: Ask about interpretation and communication accommodations; do not assume eligibility from age alone.


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TRANSPORTATION & HEALTH ACCESS

Check service boundaries before booking; regional programs do not necessarily cover every city address.

MAX Transit - Birmingham/Jefferson County

205-521-0101

Address / access: Birmingham/Jefferson County; call for your stop/route and service center.

Services: Trip information, local transportation and information about accessible ride options.

Eligibility: General riders; routes, fares and paratransit eligibility vary. Hoover coverage must be checked for your address.

Before you go: Public transit is not an emergency escape service. If danger is urgent, call 911 or your DV crisis line for a safe transportation plan.

Alabama Medicaid - Coverage and Access

800-362-1504

Address / access: Statewide telephone assistance and online applications; county-specific offices.

Services: Health-coverage applications and program information. Ask about care access and non-emergency medical transportation if already enrolled.

Eligibility: Eligibility depends on program category, income and other rules. Transportation has separate authorization and scheduling requirements.

Before you go: Ask a hospital social worker or advocate about care options if uninsured. Emergency transport is through 911.

Plan a safe ride 

Ask about wheelchair access, children/car seats, reservation deadlines, fares, return trips and whether pickup information is shared. For an urgent escape, ask a DV advocate about safe options; a bus route may not provide enough protection. 


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LANGUAGE, DISABILITY & OLDER ADULTS

Ask for an interpreter, accessible format, support person or other accommodation when contacting services.

Hispanic and Immigrant Center of Alabama (HICA) 

205-942-5505 or 866-502-4422

Address / access: 117 Southcrest Drive, Birmingham, AL 35209

Services: Community support and navigation for Hispanic/immigrant families; ask about current survivor support and immigration/legal referrals.

Eligibility: Hispanic/immigrant communities; particular programs have their own eligibility, fees and appointment requirements.

Before you go: For urgent shelter use a DV crisis line. Ask whether immigration assistance is direct representation or referral.

Alabama Disabilities Advocacy Program (ADAP)

800-826-1675

Address / access: Statewide intake by phone or online.

Services: Disability-rights protection and advocacy, information and assistance within the program's priorities.

Eligibility: People with disabilities and authorized representatives; acceptance depends on the issue and current priorities.

Before you go: Ask about communication access, disability-related abuse, discrimination and referrals. This is not a shelter hotline.

Alabama AGELINE / Aging & Disability Resource Centers

800-243-5463

Address / access: Call to reach the Area Agency on Aging serving your county.

Services: Benefits navigation, caregiver support and connections to aging/disability services and community supports.

Eligibility: Older adults, people with disabilities and caregivers; individual services have their own rules.

 


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TRAFFICKING, MILITARY & PET SAFETY

Additional culturally responsive trafficking support:

Resources


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SAFETY PLANNING & TECHNOLOGY

Use these prompts with an advocate. Choose the steps that fit your situation; do not confront an abusive person to follow this checklist.

Resources


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MY SAFETY & RESOURCE PLAN

Optional worksheet. Leave it blank if recording this information could put you at risk.

Safe contact and safe callback time 

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Where I can go / backup place 

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Transportation and return-ride plan

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Children: safe adult, school and pickup plan

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Medications, disability access and items

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Documents or legal deadlines I need help with

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Pets: safe placement, records and transportation 

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First resource I will call / next appointment

_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

A simple way to start a call

"I am looking for help with ___. I am in ____ County. Is it safe to explain my situation here? Please contact me only by ________ at _______. Is this service available now? What do I need to bring? What can I do if documents are missing?"

You can ask about confidentiality and mandatory-reporting expectations before sharing details. Ask for another referral if a program is full or you do not qualify.


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